Shipping Policy

Thank you for shopping at Bowtique! We are committed to providing fast, reliable, and free shipping to all our customers. Please read our full shipping policy below for details regarding order processing and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends, holidays, or outside of business hours will be processed on the next business day. Before shipment, our team carefully inspects and packages every item of children's clothing and apparel to ensure quality.

2. Order Cut-off Time

Our daily order cut-off time is 5:00 PM Mountain Time. Orders placed before 5:00 PM on business days will be processed that same day; orders placed after the cut-off time will be processed and shipped on the next business day.

3. Shipping and Delivery Time

We partner with UPS to ensure safe and speedy delivery. Standard shipping typically takes 3–7 business days after dispatch. Delivery times may experience slight delays due to severe weather, peak shopping seasons, or logistics system updates.

4. Shipping Costs

All orders qualify for 100% free shipping with no minimum purchase requirement. There are no hidden shipping fees or extra handling charges when ordering from our official website.

5. Shipping Coverage

We currently ship to all states and territories within the United States; international shipping is not available at this time.

6. Shipping Notes

Please provide an accurate and complete shipping address (including the zip code) to avoid delivery failures or package returns. Once your order has shipped, you will receive a tracking number via email to monitor the delivery status in real-time.

7. Order Cancellation

If you need to cancel your order before it ships, please contact our customer service team immediately. We offer free order cancellation and a full refund, with no extra fees or deductions.

Orders cannot be cancelled once they have entered the processing and shipping stage. If you wish to return an item or request a refund after receiving your order, please follow our official standard return and refund policy. For orders that have already been shipped, we cannot accept direct cancellations or requests for refunds prior to delivery.

8. Order Tracking

Once your order has been packed and dispatched via UPS, we will automatically send a unique tracking number and tracking link to your registered email address. You can enter this tracking number on the UPS website to view real-time shipment status, including dispatch details, transit progress, and the estimated delivery date.

Please note that it may take up to 24 hours for tracking information to update after the order has shipped. If you are unable to track your order or if the status remains unchanged for an extended period, please contact our customer support team for assistance.